At DewaPoker, your privacy is more than a legal obligation — it is a core value we firmly uphold. This document clearly explains how we collect, use, store, and protect your personal information in compliance with the Personal Data Protection Act 2010 (PDPA) Malaysia.
Six core principles that underpin every decision we make regarding the personal data management of Malaysian players
All personal data and financial transactions are protected with 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions, including Maybank and CIMB.
DewaPoker fully complies with Malaysia's Personal Data Protection Act 2010. All our data processing practices are regularly audited to ensure ongoing compliance with applicable laws.
We only collect data that is strictly necessary to provide our services. No excess data is gathered, and every piece of information we request has a clear and legitimate purpose.
Dewapoker has never sold, rented, or transferred your personal data to third parties for marketing purposes, and never will. Your data is used solely for the purposes you have consented to.
We are fully transparent about what data we collect, why we need it, and how it is used. There is no hidden or secret data processing on the DewaPoker platform.
You have the full right to access, correct, withdraw consent, or request deletion of your personal data. Exercising these rights is straightforward, free of charge, and with no hidden fees.
The Personal Data Protection Act 2010 (PDPA) is Malaysia's primary legislation governing the processing of personal data in commercial transactions. DewaPoker is fully committed to complying with all provisions of the PDPA.
The seven data protection principles under PDPA 2010 serve as the core guide for every data-related decision at DewaPoker — from how we collect your information to how we delete it when it is no longer needed.
| PDPA Principles | Description | DewaPoker Status |
|---|---|---|
| General Principles | Data is processed with consent and for legitimate purposes | ✔ Compliant |
| Notice & Choice Principle | Users are informed of data collection | ✔ Compliant |
| Disclosure Principle | Data is not disclosed without user consent | ✔ Compliant |
| Security Principle | Appropriate security measures to protect your data | ✔ Compliant |
| Retention Principles | Data is not retained longer than necessary | ✔ Compliant |
| Data Integrity Principle | Data must be accurate, complete and up to date | ✔ Compliant |
| Access Principle | Users have the right to access and correct their data | ✔ Compliant |
This Privacy Policy ("Policy") is issued by DewaPoker (a platform operated through the website dewapoker-khelo.com) and applies to all users, visitors, and members who use our services. This Policy explains how we handle your personal data responsibly and in compliance with applicable Malaysian laws.
By using the DewaPoker, registering an account, making a deposit via Touch 'n Go, GrabPay, DuitNow, FPX, or any other payment method we offer, or by interacting with our services in any way, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
This Privacy Policy may be updated from time to time. You will be notified of any material changes via an in-platform notice or to the email address you registered with. The "Updated" date at the top of this page will always reflect the latest version. We encourage you to review this page periodically.
DewaPoker only collects data necessary to operate the platform, provide the services you request, and fulfil our legal obligations. The following are the categories of data we may collect:
DewaPoker processes your personal data solely for the lawful and clearly stated purposes below. We will not use your data for any other purpose without your prior consent.
DewaPoker does not sell your personal data. We may share your information with a limited number of third parties only in the following circumstances:
The security of your personal data is a responsibility we take very seriously at DewaPoker. We have implemented multiple layers of technical and organisational safeguards to protect your data against unauthorised access, use, disclosure, alteration or destruction.
Platform DewaPoker uses cookies and similar tracking technologies to enhance your experience, analyse platform performance, and ensure proper functionality. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the platform. DewaPoker.
As a data subject under Personal Data Protection Act 2010 Malaysia, you have the following rights, which you may exercise at any time, free of charge:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days from the date your request is received.
If you find that the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. We will update your information as promptly as possible.
You may withdraw your consent to data processing at any time, particularly for marketing communications. Withdrawal does not affect the validity of any processing carried out prior to that point.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records. Each request will be evaluated on a case-by-case basis.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if you so choose.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or directly with the DewaPoker Privacy Officer.
DewaPoker retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable Malaysian laws and regulations. The following are general retention period guidelines:
When your personal data is no longer needed, it will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-identified.
Platform DewaPoker is intended exclusively for individuals aged 18 and above. We do not knowingly or intentionally collect personal data from minors or individuals under the age of 18.
If you are a parent or guardian and discover that your child under the age of 18 has provided personal information to DewaPoker, please contact us immediately through the channels stated in Section 10. We will take prompt steps to remove the relevant information and close the account(s) involved.
For any questions, concerns or requests relating to this Privacy Policy or your rights under PDPA 2010, you may contact the Privacy Officer DewaPoker through the following channels:
When contacting us regarding privacy matters, please include your DewaPoker account number (if applicable), a clear description of your request or concern, and your preferred method of contact for our response. All privacy enquiries will be handled in strict confidence and resolved with the utmost respect.
For more information about your rights under the PDPA, you may visit the official website of the Department of Personal Data Protection (JPDP) Malaysia. Additional information about our platform and services is available on the About Us, Terms & Conditions, Responsible Gaming and Frequently Asked Questions us.
DewaPoker takes every aspect of your data protection seriously. Register a free account today and enjoy a safe, fair entertainment experience that is fully compliant with Malaysian law.
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